Privacy Policy

Who we are

Nesher Investments (Pty) Ltd ("Nesher Investments", "we", "us") is an authorised Financial Services Provider (FSP 14045) based at 13 Flamingo Road, Beyerspark, Boksburg, 1459. We are the responsible party for the personal information we process, as defined in the Protection of Personal Information Act, 2013 (POPIA).

Information we collect

We may collect and process the following personal information:

• Identifying and contact details you provide — name, email address, telephone number.
• Information you submit through our enquiry, callback, booking and newsletter forms.
• Financial and needs-analysis information you share with us during a consultation, where relevant to the advice you request.
• Technical information such as your device and usage data collected through cookies (see the Cookies section below).

Why we process your information

We process personal information on one or more of the following lawful bases:

• With your consent — for example, when you submit a form or subscribe to updates.
• To take steps at your request before entering into, or to perform, a contract with you.
• To comply with a legal or regulatory obligation, including FAIS and FICA requirements.
• For our legitimate interests in operating and improving our services, where these do not override your rights.

How we use your information

• To respond to your enquiries and arrange consultations.
• To provide financial advice and intermediary services you request.
• To send you updates you have opted in to receive.
• To meet our regulatory, compliance and record-keeping obligations.

Sharing your information

We do not sell your personal information. We may share it with product providers, administrators and regulators where necessary to deliver the services you request or to comply with the law, and with service providers who process information on our behalf under written confidentiality and security obligations. Where information is transferred outside South Africa, we take steps to ensure it receives an adequate level of protection.

Security and retention

We apply appropriate technical and organisational measures to safeguard your personal information against loss, unauthorised access and disclosure. We retain personal information only for as long as necessary for the purposes described above or as required by law.

Your rights under POPIA

Subject to the conditions in POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request that we correct or delete information that is inaccurate or no longer required.
• Object to the processing of your personal information in certain circumstances.
• Withdraw your consent, where processing is based on consent.
• Lodge a complaint with the Information Regulator.

Cookies

Our website uses essential cookies to function and, with your consent, may use analytics cookies to help us understand how the site is used. You can accept or decline non-essential cookies via the banner shown when you first visit, and you can control cookies through your browser settings.

Information Officer

To exercise any of your rights, or to ask a question about this policy, contact our Information Officer at info@nesherinvest.co.za or 011 918 3321.

Complaints to the Information Regulator

You may lodge a complaint with the Information Regulator (South Africa): complaints — POPIAComplaints@inforegulator.org.za; website — inforegulator.org.za.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.